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Empowering Dental Clinics with Comprehensive IT Solutions

Our Services

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Managed IT Services for Dental Clinics

CyberMed IT Management Services give you proactive maintenance, software updating, network administration, and many other benefits for a flat monthly fee. Your IT systems will always be available and lightning-fast, so neither you nor those who rely on you have to suffer from technology downtime that puts a stop to vital services. We’ll monitor your systems 24/7 and work behind the scenes to fix IT issues before they cause problems so you can focus on what you do best.

  • A team of Certified Experts working around the clock to optimize your IT

  • Minimized Downtime and a faster network so you can provide better services

  • Fast, Friendly Service from a company that knows the needs of your industry

  • Peace of Mind from knowing your important work will never be interrupted by prolonged IT downtime

  • A Stable, affordable, predictable IT budget with no hidden fees or surprise charges

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Cyber Security for Dental Clinics

At CyberMed, we prioritize the cyber security of dental clinics. Our services include robust measures to safeguard your sensitive data, protect against cyber threats, and ensure compliance with industry regulations. Trust us to keep your clinic's digital assets secure and resilient.

  • A team of Certified Experts working around the clock to optimize your IT

  • Minimized Downtime and a faster network so you can provide better services

  • Fast, Friendly Service from a company that knows the needs of your industry

  • Peace of Mind from knowing your important work will never be interrupted by prolonged IT downtime

  • A Stable, affordable, predictable IT budget with no hidden fees or surprise charges

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Disaster Recovery Planning

After a disaster, your IT systems need to be back up fast — CyberMed will provide disaster recovery planning to ensure they are

 

Natural or human-made disasters like storms or cyberattacks are bad enough on their own. But when they knock out your data and network, they prevent you from working and providing services for days or even weeks. This leads to lost productivity and a damaged reputation. Worse still, those that rely on your services may suffer more without your help.

  • Ultimate peace of mind knowing no catastrophe can keep your business down for long

  • A detailed, easy-to-understand action plan that shows you how to restore normal operations fast

  • Access to knowledgeable disaster recovery specialists to answer any and all your questions

  • Personalized service that is specially designed for your industry’s office

  • A stable, affordable, predictable IT budget with no hidden fees or surprise charges

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Data Backup Solutions

Don’t let poor data security become a threat to the survival of your office

 

Your data is your office’s lifeblood. Financial information, communications, client and patient data and records— losing just one of these kinds of data to a hardware failure, natural disaster, or cyberattack will damage your office and its reputation with prolonged or even indefinite downtime. The healthcare and legal industries are at the most risk, as they also leave themselves open to litigation and government penalties should they lose their data.

  • Automatic, unobtrusive backup programs that keep your spare copies current to the minute

  • Redundant backups of your data stored in fortified data centers at multiple locations

  • Unlimited cloud storage in geo-redundant data centers so you never lose important information

  • 24/7 monitoring and robust security protection to keep threats at bay

  • Access to our data backup specialists for any of your questions

  • Protection from indefinite downtime, angry patients/clients, lawsuits, and compliance fines as a result of lost data

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VoIP Solutions for Dental Clinics

Voice over Internet Protocol (VoIP) uses your internet connection to provide a better, more cost-effective way to communicate

 

Our VoIP specialists will analyze your IT infrastructure and needs to determine which of our VoIP solutions will benefit you most. We’ll then install your new VoIP system as well as manage, support, and maintain it moving forward so you can sit back and enjoy the advanced features for less than a legacy phone line. You’ll not only experience better collaboration between employees, but your patients will also benefit from improved customer experiences

  • Scalability – software-based telecom allows you to add and remove users with ease

  • Convenience – we’ll maintain your system and respond quickly when a problem arises; no more dealing with the phone company!

  • Improved Mobility – connect to calls, voicemails, and video conferences from any device

  • Efficiency – emails, faxes, messaging, and more, all from your VoIP phone system

  • Customer Satisfaction – integrated call center and CRM software improve customer call experience and make managing patients easier

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Hardware-as-a-Service for Dental Clinics

Choose IT Hardware Rental from CyberMed instead of buying it, and we’ll do all the maintenance, updates, upgrades, and replacements

 

CyberMed IT’s Hardware-as-a-Service (HaaS) provides you with the latest IT hardware without the hassle. When you “rent” IT hardware from us (such as servers, routers, and computers), you’ll get full use of it without having to maintain, repair, update, or upgrade it. We do it all for you. Your overall IT costs will fall, and you’ll have much more time to spend on improving office processes and patient or client outcomes

  • The latest and greatest IT hardware without the steep initial purchase price

  • A more predictable IT budget; no more cost spikes when replacing hardware

  • Expert maintenance, updating, and upgrading services, all included in the price

  • Peace of mind knowing you have premium technology that will be replaced if it breaks down at no extra charge

  • Access to a team of IT experts to help you decide which hardware will benefit your office most

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Desktop Support for Dental Clinics

Every second of IT downtime saps productivity and may put your office at risk, so ensure expert support is always available

In today’s modern workplace, and especially in the healthcare and legal industries, your computer going down is a business-halting event. You sit around helplessly as you wait for the technician to arrive and (hopefully) fix the issue so you can get back to work, and when you get the bill, you’re floored with expenses you haven’t budgeted for. But there is a way to get expert computer support without the wait or surprise costs

  • Ensuring quick resolution of technical issues, minimizing disruptions and maintaining business continuity

  • Access to a competent team with a diverse skill set

  • Multilayered technical team for a methodical approach to problem-solving

  • Reduced operating expenses by saving on labor, infrastructure, and office space costs

  • Guarantees end-user satisfaction by consistently meeting their needs and expectations

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Server Support for Dental Clinics

Your servers are the brains of your office's IT network, so make sure they stay healthy

Your servers need to stay in good health if you want a secure and productive workplace, because your entire IT environment hinges on them. But they are far more complicated than simple computers, and require a lot of time and effort from certified specialists to maintain, update, and repair. And if you want to take advantage of advanced cloud and hosting features, expert Server Support is a must, so contact the experts at CyberMed

  • Minimized downtime addressing issues, maintaining integrity and keeping all functions online

  • Enhanced Security through regular security Audits and proactive measures

  • Optimized performance to sustain high performance

  • Data protection to safeguard from any disaster that is faced

  • Cost effectiveness in these ecomical times.

Tailored Integration for Dental Practices

Integrating IT support and cybersecurity into dental practices involves several key considerations to ensure smooth operations, data security, and regulatory compliance. Here’s a summary of how these services can be tailored for dental practices:

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1. Proactive IT Management
Monitoring Systems: Continuous monitoring of IT systems helps identify and resolve issues before they impact the practice, ensuring minimal downtime and disruption1.
Custom Solutions: Tailoring IT solutions to fit the unique needs of dental practices, including software for patient management, digital imaging, and electronic health records (EHRs).
2. Cybersecurity Measures
Data Protection: Implementing robust security measures to safeguard sensitive patient information against cyber threats. This includes encryption, firewalls, and secure access controls1.
Compliance Assurance: Ensuring adherence to regulations such as HIPAA to protect patient data and avoid legal issues1.
Staff Training: Regular cybersecurity training for staff to recognize and respond to potential threats.
3. Integration of Technology
Digital Imaging and EHRs: Integrating digital imaging systems with EHRs to streamline workflows and improve patient care. This allows for quick access to patient histories and imaging, facilitating informed decision-making1.
Network Management: Managing the network infrastructure to support the seamless operation of various dental technologies, including imaging tools and practice management software.
4. Data Backup and Recovery
Regular Backups: Implementing regular data backup procedures to prevent data loss in case of system failures or cyberattacks.
Swift Recovery: Ensuring quick recovery of data and systems to minimize downtime and maintain continuity of care1.
5. Vendor Partnerships
Trusted Advisors: Partnering with IT service providers who understand the specific needs of dental practices and can offer expert advice on technology, security, and compliance


By focusing on these areas, dental practices can enhance their operational efficiency, protect patient data, and ensure compliance with industry regulations, ultimately leading to improved patient care and practice profitability.

If you have any specific questions or need further details, feel free to ask!

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